Help Center
Answers before you order
Everything about ordering, artwork, proofs, turnaround and shipping. Can’t find what you need? Contact us and a real person will answer.
Ordering
No. Order one piece or one thousand. Pricing drops automatically as your total quantity goes up.
Every product has a size grid. Enter the quantity you need for each size and the total quantity and price update instantly.
Yes. Mix any sizes within a color on one line. For a second color, add another line so your proof and pricing stay accurate. The bulk discount applies to your combined total.
Secure card checkout on the site. Business customers can request net terms after a first completed order.
Yes. We keep your approved artwork on file, so reorders match your original run.
Artwork guidelines
Files we accept
- Vector preferred: AI, EPS, SVG or vector PDF. Convert text to outlines.
- Raster is fine: PNG or JPG at 300 dpi at the printed size, transparent background for logos.
- Include Pantone or hex colors if brand color matching matters.
- Screenshots, Word docs and low-resolution web logos usually need a redraw. Send them anyway and we'll advise.
Print areas
| Full front | up to 12″ × 14″ |
| Full back | up to 12″ × 14″ |
| Left or right chest | up to 4″ × 4″ |
| Sleeve | up to 3.5″ × 14″ |
Sizes are maximums for DTF prints. Your proof shows the exact placement and size before we print.
Proofs & approval
Every order gets a digital proof by email showing your artwork on the exact garment and color you chose. Nothing is printed until you approve it. Changes before approval are free. Once you approve, production starts and the order moves to the print floor.
Turnaround & shipping
Standard production is 3–5 business days after proof approval. Pick up locally in the Dallas–Fort Worth area, or we ship nationwide by UPS or USPS with tracking. Need it faster? Ask about rush production when you request a quote. Full details on the Shipping & Returns page.